Shipping Policy and Delivery Time

Last update:01/13/2024

Welcome to our Shipping Policy and Delivery Time. This policy aims to provide information about available shipping methods, estimated delivery times and other details related to the delivery process at our store.

1. Shipping Methods:

1.1. Partner Carriers:

We use a variety of reliable carriers to ensure safe and efficient delivery of your orders.
1.2. Standard and Express Shipping:

We offer standard and express shipping options, providing flexibility to meet your delivery needs.
2. Processing Deadline:

2.1. Processing time:

Order processing time may vary and will be indicated during the checkout process. This is the period necessary to prepare, pack and ship your order.
3. Delivery Time:

3.1. Standard Shipping:

The standard delivery time is approximately 7 to 20 business days, which may vary according to the region and logistical conditions.
3.2. Express Shipping:

If you select the express shipping option, delivery time will be reduced to approximately 7 to 10 business days, providing faster delivery.
4. Order Tracking:

4.1. Tracking Access:

We will provide tracking information once your order has been dispatched. You will be able to track the delivery status through your account in the customer area on our website.
5. International Shipping:

5.1. Customs Time:

For international shipments, processing time at customs may affect delivery time. Detailed customs information will be provided in the tracking process.
6. Additional Information:

6.1. Delays and Problems:

In the event of significant delays or issues with the delivery process, our support team will be available to provide assistance via the “Contact” page on our website.
7. Delivery Address:

7.1. Address Verification:

Please be sure to provide an accurate and complete shipping address during the checkout process. We are not responsible for incorrect deliveries due to inaccurate information.
8. Contact and Support:

8.1. Questions about Delivery:

If you have questions about the delivery process or require assistance, please contact us via the “Contact” page on our website.
When making a purchase in our store, you agree to the terms of this Shipping Policy and Delivery Time. We are committed to offering an efficient and transparent delivery service to ensure your satisfaction.